PROBLEM WITH NEW GREENIES FORMULA, AND WITH DOG.COM!

User who entered comment: Nesbitt
Date when comment was entered: Monday, July 21, 2008

I have been a loyal Greenies customer for about two years, starting with the old formula. Not only did my dog hesitate when I gave her the new formula for the first time, but now I can only give Greenies two stars because the new formula is defective ... it goes moldy! I have had this happen with several different bags of Greenies. Well before their expiration date, you'll start to find tiny, white, fuzzy mold spots all over the chews. I've even seen this in the bags of Greenies in pet stores. I keep them in a cool dry place but it doesn't help. So I called dog.com for a refund or exchange or store credit, but DOG.COM DOES NOT STAND BY ITS PRODUCTS! My dog loves Greenies but she does sometimes get a chunk stuck in the side of her teeth and needs help getting it out. Factoring in all of these problems, I am sincerely disappointed. I want Greenies to go back to the old formula!!!